Privacy Policy
Last updated: 02/09/2026
This privacy policy explains how we collect, use, store and protect personal data when you visit our website or otherwise interact with us. It is written to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who we are
This website is operated by Superwatermelon Limited, a company registered in England under company number 09664187, with its registered office at 2 Adelaide Street, St. Albans, England, AL3 5BH (“we”, “us”, “our”, “the Company”).
We are the data controller for the personal data described in this policy. Our contact details are:
- Email: support@superwatermelon.com
- Postal address: 2 Adelaide Street, St. Albans, England, AL3 5BH
As a small consultancy we do not currently have a dedicated Data Protection Officer. Any data protection queries should be sent to the email address above.
2. Personal data we collect
We collect the following categories of personal data:
2.1 Enquiries made through our contact form
When you submit an enquiry, we collect the information you provide, which may include:
- Your name
- Your email address
- Your company name and job title (if provided)
- The content of your message
We use this to respond to your enquiry and to assess whether we can assist with your project.
2.2 Newsletter sign-up
If you subscribe to our newsletter or mailing list, we collect:
- Your email address
- Your name, if you provide it
We use a third-party mailing platform to send newsletters (see section 5). You can unsubscribe at any time using the link in any email we send, or by contacting us directly.
2.3 Website usage and analytics data
We use analytics tools (such as Google Analytics) to understand how visitors use our website. This may involve automatic collection of:
- Your IP address (which may be anonymised or truncated)
- Browser type and device information
- Pages visited, time spent on the site, and referring website
- General location information (derived from IP address)
This data is collected using cookies and similar technologies. See section 6 (Cookies) for details and how to control this.
2.4 Job applications or CVs
If you send us a speculative CV or apply for a role, we collect the information contained in your CV and covering message (e.g. name, contact details, employment history, qualifications) in order to consider you for current or future opportunities. We will retain this data only for as long as reasonably necessary for recruitment purposes, and will seek your consent before retaining it for longer.
3. How we use your data and our lawful basis
We only use personal data where we have a valid lawful basis to do so under UK GDPR:
- Contract / pre-contract steps — to respond to enquiries and progress potential engagements.
- Consent — for newsletter sign-ups and non-essential cookies. You can withdraw consent at any time.
- Legitimate interests — to understand and improve how our website is used, and to maintain the security of our systems, provided this does not override your rights and interests.
- Legal obligation — where we are required to retain or disclose data by law (e.g. accounting or tax records).
4. Cookies
Our website uses cookies and similar tracking technologies. Some are strictly necessary for the site to function; others (analytics, and third-party embeds such as video players, social media widgets, or advertising/marketing pixels) are only set with your consent, collected through our cookie banner.
The categories of cookies we may use are:
- Strictly necessary cookies — required for core site functionality; cannot be switched off.
- Analytics cookies — e.g. Google Analytics, used to understand site usage (set only with consent).
- Third-party embed cookies — e.g. LinkedIn Insight Tag, YouTube video embeds, live chat widgets (set only with consent).
You can manage or withdraw your cookie consent at any time via the cookie settings link in our website footer, or through your browser settings. Disabling cookies may affect the functionality of some parts of the site.
5. Who we share your data with
We do not sell your personal data. We may share it with trusted third parties who process data on our behalf, including:
- Website hosting and infrastructure providers
- Email/newsletter platform providers (e.g. Mailchimp or similar)
- Analytics providers (e.g. Google Analytics)
- Third-party embed/widget providers (e.g. LinkedIn, YouTube), where you have consented to related cookies
- Professional advisers (accountants, lawyers) where necessary
- Law enforcement or regulators, where required by law
All third-party processors are required to handle personal data securely and only in accordance with our instructions and applicable data protection law.
6. International data transfers
Some of the third-party services we use (for example, US-based analytics or hosting providers) may transfer data outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK GDPR, such as the UK's International Data Transfer Agreement/Addendum or an adequacy decision covering the relevant country.
7. Data retention
We keep personal data only for as long as necessary for the purposes it was collected, including:
- Enquiry data: typically deleted after 6 years if no engagement results, unless you ask us to keep it longer.
- Newsletter data: retained until you unsubscribe.
- Client and contract-related data: retained in line with our contractual and statutory obligations
- Analytics data: retained according to the retention settings of the relevant analytics provider.
8. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Request erasure of your data in certain circumstances
- Restrict or object to certain processing
- Request a copy of your data in a portable format
- Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us using the details in section 1. We will respond within one month, as required by law.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), at ico.org.uk, if you believe we have not handled your data properly.
9. Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, including access controls, encryption where appropriate, and secure hosting arrangements.
10. Children
Our website and services are directed at businesses and professionals. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The “last updated” date at the top of this policy shows when it was last revised. We encourage you to review it periodically.
12. Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us:
- Email: support@superwatermelon.com
- Postal address: 2 Adelaide Street, St. Albans, England, AL3 5BH